Reference

Open the Terms that govern your account

Our Terms & Conditions set the rules for account access, identity checks, payment references, and when we may pause a request, so you know the ground rules before…

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Browse the rule set for Indonesia

totojitu4 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply when you create an account, log in from phone or desktop, ask for a profile change, or send us a payment reference for a check. We keep the language direct so you can see what is allowed, what may be paused, and which

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request needs extra proof. DANA, OVO, GoPay and QRIS may appear in our account flow as context for matching records, not as a promise that every request is accepted. If local law changes, or a rule on our side changes, the version on this page is
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the one that applies from that point. You are responsible for having the legal capacity required in your jurisdiction before you continue. We may also ask you to confirm the name on the account, the number you used to contact us, or the device that last
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signed in, because those details help us resolve disputes without mixing records.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK THE TEAM

Switch to support when a clause is unclear

If a clause feels unclear, contact us before you act on it so we can point you to the exact section.

DATA AND ACCESS

Explore how we handle data and access

We handle Terms & Conditions requests with the same record discipline we use for account access.

Data Use

We use account name, contact details, and device signals only to confirm identity, trace a request, or explain a clause.

Cookies

Cookies help us remember your session, language, and the last terms section you opened.

Account Security

Keep your password private and sign out on shared phones.

Retention

We keep support logs and policy history only as long as needed for service, dispute handling, and local requirements.

Change Requests

For a name, email, or phone update, send the request from the registered contact path and include the old detail…

Who To Contact

For access, correction, or deletion questions, use live chat or email and mention this page path.

Open common questions about these terms

These questions cover the parts people ask about most: when the terms apply, how local law affects access, what we may ask you to confirm, and how to send a correction request. If you need a clause explained against your own account, use live chat or email and mention the /terms-conditions/ path so we can trace the right record.

They apply when you create an account, sign in, contact support, or send any request tied to your record. Using the service means you accept the page that is live at that time.

No. Access is available only where local law permits, and you are responsible for knowing the rules that apply in your location before you continue or ask us to open a record.

We may ask for your account email, phone number, device type, or a payment reference when we need to match records. That helps us avoid mixing your request with someone else’s case.

Send the request from your registered contact path, state the exact field you want changed, and include the old and new value. If needed, we will ask for proof before updating it.

No. We keep support history only as long as needed for service, dispute handling, and local requirements, then we remove it or anonymize it under our retention cycle.

Tell us through live chat right away. We may pause the session until you confirm the device, because that check helps protect the account and the terms record.

Use live chat or email and mention the page path /terms-conditions/. We can point you to the exact clause, explain the next step, and keep the answer on record.

Open the Terms that govern your account

Switch to support when a clause is unclear

Explore how we handle data and access

Data Use

Cookies

Account Security

Retention

Change Requests

Who To Contact

Open common questions about these terms

01 When do these terms apply to my account?

02 Can I use the site if local law does not allow it?

03 What details may you ask for during a check?

04 How do I ask for a correction to my details?

05 Do you keep my support history forever?

06 What should I do if I log in from a new phone?

07 Where should I ask about a clause I do not understand?

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